Two years ago a client asked me to build a talent development program that was strongly interwoven with talent management. One of their requirements was to adhere to the 70/20/10 mindset.

The Perfetti van Melle factory in Hoorn, just a short drive above Amsterdam, is the home of the immemorial Klene liquorice (my personal favourite, I have to admit). Several years ago a plant manager did the impossible: he brought the factory back to black figures in just three years.

Jane Hart, thé worldwide social learning thought leader, introduced the catchphrase “the future of learning is social” a couple of years ago. When I had the privilege to meet her personally in 2011, I responded “ the future of learning is performing”.